1. Introduction
Outdoor Sports Company ("we", "us", "our"), a division of Caruso Consulting Co Ltd, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website at outdoorsports.company.
2. Data We Collect
We may collect the following categories of personal data:
- Contact information (name, email address, phone number)
- Delivery and billing address details
- Order history and product preferences
- Device and browser information for analytics
- Cookies and similar tracking technologies
3. How We Use Your Data
We use your personal data to process and fulfil your orders, respond to customer service enquiries, send order confirmations and delivery updates, and improve our website and services based on aggregate analytics data. We do not sell your personal data to third parties.
4. Cookies
This website uses cookies to enhance your browsing experience and to understand site usage through analytics tools. Strictly necessary cookies are placed automatically. Analytics and marketing cookies are placed only with your consent via our cookie consent mechanism. You may withdraw consent at any time by clearing cookies in your browser settings.
5. Google Analytics and Third-Party Tools
We use Google Analytics to collect anonymised usage data about site visitors, including pages visited, session duration, and approximate geographic location. This data is processed by Google under their own privacy policy. We may also use Meta Pixel (Facebook Pixel) for advertising measurement and retargeting. These tools may set their own cookies.
6. Your Rights
Depending on your jurisdiction, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data ("right to be forgotten"), object to or restrict processing, and data portability. To exercise any of these rights, please contact us at [email protected].
7. Data Retention
We retain customer data for as long as necessary to fulfil legal and contractual obligations, typically up to 7 years for transaction records. Analytics data is retained in anonymised form indefinitely.
8. International Transfers
Our company is headquartered in Thailand. Data may be processed by our country-site teams in Australia, Canada, Ireland, New Zealand, Singapore, the UK, and the USA. We ensure appropriate safeguards are in place for all cross-border data transfers.
9. Contact
For any privacy-related queries, contact our team at [email protected] or by phone on +66 098 391 3877.